Frequently Asked Questions

Yes, king-sized beds can be requested upon reservation.

Yes, all of our guestrooms are non-smoking however we do have designated smoking areas in our lovely garden.

Baby cots are available on request.

Yes, all our guestrooms are equipped with an electronic safe.

Yes, each one or our guestrooms has a standard size hairdryer.

The three pronged plugs are universal and specific to South Africa. European /American/ British/Australian plugs will not work but adapter plugs are available to rent at the guesthouse reception. Please note a limited amount of these adapter plugs are available.

For your convenience we offer covered parking and no additional cost.

Yes, all of our guestrooms feature a tea/coffee making station for your convenience.

Although at this time not all of our guestrooms have air-conditioning we do offer both an electrical fan and wall heater in all rooms.

Our luxury family unit does have air-conditioning.

We have two outdoor swimming pools, one located at the guesthouse and the other at the self- catering house. Pool towels can be collected at Fynbos Villa office free of charge.

We do offer complimentary Wifi in both the guesthouse and self- catering house and it’s accessible from the guestrooms, public areas or garden. Each day a new login code can be retrieved at the front office which will last 24hours.

Weekdays: 7am – 22:30

Weekends: 8am – 22:30

We welcome our guests between 14:00 and 19:00 without prior arrangement regarding arrival time. However, if you will be arriving later than 19:00 – 22:30, please inform us accordingly.

Currency can be exchanged at any of the following places:

ABSA Bank (Cnr Plein & Van Ryneveld Street) -400m

Bidvest Bank Rennies Foreign Exchange (Ground floor at Checkers Centre, Mill Street) -900m

American Express Foreign Exchange (56 Bird Street)

We do not have a full bar at the guesthouse, however do have a courtesy bar with a selection of beers, cool drinks, water and wines. Please ask at the Fynbos Villa office for assistance.

Fynbos Villa Guest House reserves the right to charge the following cancellation fee should a confirmed:

Reservations can be cancelled within the following period:

• 10% administration fee if cancelled 14 days or more prior to arrival
• 50% cancellation fee if cancelled 14 days or less prior to arrival
• 100% cancellation fee if cancelled 7 days or less prior to arrival or in the event of a non- arrival
• Cancellation Fees apply when a guest alters the dates to shorten a stay